| @lang('Subject') | @lang('Submitted By') | @lang('Status') | @lang('Last Reply') | @lang('Action') |
|---|---|---|---|---|
| [Ticket#{{ $item->ticket }}] {{ $item->subject }} |
@if($item->user_id)
{{@$item->user->fullname}}
@else
{{$item->name}} @endif |
@if($item->status == 0) @lang('Open') @elseif($item->status == 1) @lang('Answered') @elseif($item->status == 2) @lang('Customer Reply') @elseif($item->status == 3) @lang('Closed') @endif | {{ diffForHumans($item->last_reply) }} | |
| {{ __($empty_message) }} |